Privacy Policy

Effective Date: July 30, 2025

This Privacy Policy describes how FileWalk (“we”, “us”, “our”) collects, uses, and discloses your information when you use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

1. Information We Collect

Account Information: Email address and password (if registration is required).
Transfer Data: Files, messages, and metadata you upload or share via our platform.
Technical Data: IP address, browser type, device information, language preference, access times, and pages visited.
Usage Data: Information about your interactions with our services.
Cookies and Tracking: Data collected through cookies and similar technologies (see Cookie Policy).

2. How We Use Your Information

To provide and improve our file transfer services.
To ensure the technical functionality and security of the platform.
To detect and prevent abuse, fraud, or illegal activity.
To communicate with you about updates, support, or account-related matters.
To comply with legal obligations and protect our legal interests.

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Performance of a contract (i.e., providing services you request).
Legitimate interests (e.g., preventing fraud, ensuring network security).
Compliance with legal obligations.
Your consent (where required).

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

Service providers who support our operations (under strict confidentiality agreements).
Authorities or legal representatives when legally required (e.g., court orders).
Affiliates and subsidiaries, if applicable.

5. International Transfers

Your data may be stored and processed in countries outside of your jurisdiction, including the United States. We take appropriate safeguards to ensure your data is protected in line with applicable laws.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict processing of your data.
Withdraw consent (where processing is based on consent).

To exercise your rights, please contact us at: privacy@filewalk.com.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and the date of the last revision will be indicated at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FileWalk, LLC
8 The Green, Suite #11415
Dover, DE 19901, USA
privacy@filewalk.com